Update

Introducing the in-app Customer Care Center

Please be advised that our team is working on a transformed Customer Care experience to launch in the coming weeks. Following this change, support cases can no longer be created from this webpage. In addition, cases will no longer be generated by emailing ‘support@patientpop.com'. Moving forward, support cases will be created and maintained from your Practice Portal.

Learn more about the new process

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ATTACHMENTS: To submit, please respond with them attached to the confirmation email you receive.

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Our Practice Support team members are ready to assist you with your needs.

Phone: (866) 93-TEBRA (83272)

*Monday to Friday, 5am to 4 pm Pacific Time, except for Public Holidays.