Introducing the in-app Customer Care Center

Please be advised that our team is working on a transformed Customer Care experience to launch in the coming weeks. Following this change, support cases can no longer be created from this webpage. In addition, cases will no longer be generated by emailing ‘support@patientpop.com'. Moving forward, support cases will be created and maintained from your Practice Portal.

Learn more about the new process

What can we help you with?

Please provide a short description of your request so we understand how best we can help you.

ATTACHMENTS: To submit, please respond with them attached to the confirmation email you receive.

Other ways to reach us

Visit the help center

Visit our help center and access helpful articles and tips & advice for getting the most out of PatientPop.

Visit the help center

Give us a call

Our Practice Support team members are ready to assist you with your needs.

Phone: (866) 93-TEBRA (83272)

*Monday to Friday, 5am to 4 pm Pacific Time, except for Public Holidays.